What is your policy regarding Special Access for guests with mobility restrictions?
Special Access Entrances facilitate the boarding process for guests with mobility restrictions. In an effort to be fair to all guests, any person with a mobility restriction and one riding companion may enter a ride through the Special Access Entrance once their party has waited in the regular line and is ready to board. If only the guest with a mobility restriction and one other person are riding, they can receive a boarding time from the ride operator at the Special Access Entrance; after the boarding time has expired, they may return to the Special Access Entrance to board the ride.
Any guest who requires the use of Special Access Entrances must visit the Guest Services Office to receive a Special Access slip. Please note that this slip does not guarantee a guest’s ability to ride. Please refer to your individual ride admission policy list for rides that will safely accommodate you.