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Welcome Back for Valleyfair's Reopening 2021

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Tickets & Reservations Now Available

You are invited to purchase tickets including your reservation or make a reservation to visit with an existing ticket. Please note that your preferred visit date may not be available.

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Valleyfair Reopening Protocols

When Valleyfair opens, we want you to have an AWESOME day and feel safe when visiting, so we developed an extensive coronavirus reopening plan – new processes and enhanced procedures throughout the park to help reduce the spread of germs. We’re all in this together and by working together you can safely and confidently enjoy the thrills, giggles, and endless smiles that only Valleyfair can deliver.  

This page provides you with essential information for what you will need to do before you arrive at Valleyfair, what you’ll see and experience when you arrive, and how to make the most of your visit—safely—when you get here. 

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Reservations Required
All guests must make a reservation in advance before coming to the park.


Mobile App
At least one member of your group should have the park mobile app on their phone.


Face Coverings Required
All guests and associates will be required to wear face coverings while in the park.


Health Screenings
Health screenings will be required for all guests and associates.


Hand Sanitization
Hand sanitization stations have been added throughout the park.


Use of Location Services
Enabling the Location Services feature in the park app allows us to send you real-time updates

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Before You Leave Home

Valleyfair and Soak City will open with limited capacity in the park so you can maintain proper social distancing from other guests. To ensure that happens, you will need to purchase tickets or Season Passes online in advance for your visit, and you will need to make a reservation for your visit date and arrival time in advance. Here are details about what to do, what to pack, and what you can expect.  

While planning your trip to the park, please take a moment to self-assess for any potential COVID-19 symptoms. Please reschedule your visit for another day if you or anyone in your group has been exposed to or experienced any symptoms of COVID-19 within the past 10 days. 

Season Passholders 

  • If you have not yet purchased your Season Pass, please do so on our Season Pass page. Season Passes will not be available for purchase at the front gate. 
  • After purchasing your Season Pass online, or if you already have a valid Season Pass, you must reserve your visit date and arrival time through our online reservation portal or the Store tab on the Valleyfair mobile app. Please note that your preferred visit date may not be available. 
    • When starting the reservation process, please have your Season Pass number available. 
    • Select the quantity of reservations for your group. You may select up to 14 people.  
    • On the next screen, you will be able to select an available visit date and arrival time for your group.  
    • Following the date and time selection, please enter your valid Season Pass number(s).  
    • Once the barcodes have been validated, you will be able to schedule your reservation(s). 
  • After you have made the reservation, you will receive a confirmation screen and shortly thereafter, an email confirmation. These will help you confirm that the transaction was processed.  
  • The reservation will be attached to your Season Pass and you will only need to present it to be scanned for entry. 
  • If you need to purchase a parking pass, we recommend you do so now to avoid paying at the parking toll booth. 

Single Day Ticketholders Who Have Not Yet Purchased A Ticket 

  • If you have not yet purchased your single-day ticket, you may do so on our Daily Tickets with Reservations page. Any ticket purchased from this page includes your reservation. 
  • After you have purchased your ticket including a reservation, you will receive a confirmation screen and shortly thereafter, an email confirmation. These will help you confirm that the transaction was processed. 
  • The reservation will be attached to your ticket and you will only need to present it to be scanned for entry. Please note that each single-day ticket guest must have a valid admission ticket to enter the park in addition to the reservation. 
  • If you need to purchase a parking pass, we recommend you do so now to avoid paying at the parking toll booth. 

Single Day Ticketholders Who Purchased A Ticket Before May 3, 2021 

  • If you purchased a single-day ticket before May 3, 2021, you must reserve your visit date and arrival time through our online reservation portal or the Store tab on the Valleyfair mobile app. Please note that your preferred visit date may not be available. 
    • When starting the reservation process, please have your ticket number available. 
    • Select the quantity of reservations for your group. You may select up to 14 people.  
    • On the next screen, you will be able to select an available visit date and arrival time for your group.  
    • Following the date and time selection, please enter your valid ticket number(s).  
    • Once the barcodes have been validated, you will be able to schedule your reservation(s). 
  • After you have made the reservation, you will receive a confirmation screen and shortly thereafter, an email confirmation. These will help you confirm that the transaction was processed.  
  • The reservation will be attached to your ticket and you will only need to present it to be scanned for entry. Please note that each single-day ticket guest must have a valid admission ticket to enter the park in addition to the reservation.  
  • If you need to purchase a parking pass, we recommend you do so now to avoid paying at the parking toll booth. 

What to Pack Before You Arrive 

  • Your Season Pass, mobile, or printed tickets.  
  • A face covering for each guest. A face covering is always required except while dining at a table or bench, or when experiencing water attractions or pools. Face coverings should completely cover the nose and mouth, and not have exhalation valves or vents, which allow virus particles to escape. All guests age 2 and older are required to wear a face covering. 
  • Contactless payment methods (other than cash) such as credit card, Apple Pay, and Google Pay. 
  • A mobile phone with the Valleyfair app downloaded and "Location Services" enabled. It is recommended that at least one person in your group should have the app downloaded to their mobile device. 
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When You Arrive

Our reopening plan calls for new arrival processes to prepare everyone for a safe and successful day at the park. Here’s what you’ll see and experience when you arrive at Valleyfair: 

  • At the Valleyfair parking toll booth, we will ask you for proof of parking payment. If you do not have a parking voucher, you may pay with a cashless payment method such as a credit card, Apple Pay, or Google Pay. 
  • As soon as you exit your vehicle, go ahead and put on your face covering and keep it on while at the park. A face covering is always required except while dining at a table or bench or when experiencing water attractions or pools. Face coverings should completely cover the nose and mouth, and not have exhalation valves or vents, which allow virus particles to escape. All guests age 2 and older are required to wear a face covering.  
  • As you approach the front gate, you will be asked to confirm that no one in your party has been exposed to or experienced any symptoms of COVID-19 within the past 10 days. If your group does not pass the health assessment, we will ask you to reschedule your visit to a different date. 
  • At the gate, our Valleyfair bag policy remains in place.  
  • At our turnstiles, scan your Season Pass or single-day ticket inside the mobile app and let the fun begin!  

For everyone’s safety, all associates working in the park must complete a health assessment each day before reporting to work. We’re all in this together! 

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When You're in the Park

You’re here and that means it’s time for AWESOME! To help you enjoy your day, here’s what you’ll see and experience inside the park.  

Reminders and Protocols  

The coronavirus has created a new way of life for everyone. Here are some reminders and protocols to keep in mind when you visit the park:  

  • Wash your hands frequently for at least 20 seconds. We have many hand sanitizer stations all through the park. 
  • Avoid touching your face.  
  • Wear your face covering at all times. A face covering is always required except while dining at a table or bench or when experiencing water attractions or pools. Face coverings should completely cover the nose and mouth, and not have exhalation valves or vents, which allow virus particles to escape. All guests age 2 and older are required to wear a face covering. 
  • Maintain 6’ social distance from other park guests and associates.  
  • Be in the know about all things Valleyfair with our mobile app. You can find nearby hand sanitizer stations, restrooms, open dining locations, and available attractions and rides.  
  • Use contactless forms of payment, including credit cards, Apple Pay, and Google Pay. 
  • For the comfort of all guests, smoking is only permitted at the designated smoking area outside the front gate.

Restrooms 

Everyone knows restrooms can be a source of germs, so we want you to know we are following strict guidelines to help you have a safe experience. We are:  

  • Routinely cleaning our restrooms throughout the day.  
  • Monitoring traffic within restrooms to allow for social distancing.  

Because we’re all in this together, please make sure to wash your hands after using the restroom. 

Rides and Attractions 

To maintain social distancing and avoid the spread of germs, here’s what you’ll see and experience at our rides and attractions:  

  • A face covering is required on all rides and attractions except for water attractions. 
  • Some areas, rides, and attractions are not conducive for social distancing and are closed for now. See the mobile app for Valleyfair’s and Soak City’s open attractions. 
  • Wait lines for open rides and attractions will be marked for social distancing.  
  • Seats, restraints, headrests, and armrests will be cleaned routinely. 

Dining 

We know delicious, fun food is a special part of the Valleyfair experience and we’ve got you covered. Here’s what you’ll see and experience when enjoying our scrumptious food and beverages:  

  • Some tables have been removed for social distancing.  
  • Distancing is marked on the floor for wait lines.  
  • All disposable products, including pre-wrapped utensils.  
  • Plastic barriers between guests and associates.  
  • Guests must be seated while consuming food and beverages. 
  • Contactless payments, including credit cards, Apple Pay, and Google Pay are encouraged.  

Shops, Merchandise, and Games  

  • Social distancing must be maintained at all of our retail and game locations.  
  • It’s very important to continue wearing your face covering in these locations.  
  • Contactless payment is encouraged where possible. 
  • Some of our indoor merchandise locations have been closed. 
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Frequently Asked Questions

Before You Leave Home Frequently Asked Questions

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In the past, I could show up at the park, buy my ticket and get in. Is that still the case? 
 

Unfortunately, no. Due to social distancing, we must limit the number of guests at the park. You must purchase your Season Pass or ticket online or on the Valleyfair mobile app prior to visiting the park. 

Who will need to make a reservation? 

All guests will need to make a reservation prior to visiting Valleyfair or Soak City. 

What if I am part of a group that was scheduled to visit? 
 

If you are part of a planned group visit to the park or have Group Sales tickets, contact your group organizer/leader for details. Group organizers/leaders should contact their park sales representatives directly.

I bought a ticket somewhere other than the park website – how do I get my reservation?

If you purchased your ticket somewhere other than the park website, you may make a reservation through our online reservation portal

Will each person in my party need a reservation or can I book one for the entire party?

Each visiting guest will need a reservation attached to their Season Pass or a specific dated ticket purchased online in advance to enter the park. The date you are visiting must match the date on your Season Passholder reservation or single-day ticket purchase. For Season Passholder reservations, you will need to enter each Season Pass number to add the reservation to each one individually. You can enter up to 14 numbers in one transaction to ensure everyone in your party gets the same date reservation.

When can I start making reservations to visit the park?

The online reservation portal is open now. 

If the day I want to visit is fully booked, what can I do?

There is no waitlist process, but you are welcome to continue to check back as additional availability may be added based on updates to local capacity guidelines and/or cancellations. Or you can pick a different day with inventory available to ensure you can visit the park.

Will more reservation spaces be added after a day goes online for reservations?

If a reservation is canceled, that space will be added to the inventory available online. And periodically, we may be able to adjust total inventory.

What if I pre-purchased tickets but am now unable to visit this season?

If you purchased tickets prior to May 3, 2021, and are unable to visit in 2021 please fill out a Contact Us submission.

I have a Platinum Season Pass and want to visit another Cedar Fair park – how do I make a reservation?

Platinum Passholders wanting to visit other Cedar Fair parks should visit the website of the park they want to visit to view their visitation policies/make a reservation.

Can I buy a Season Pass or ticket at the park?

No, you will not be able to purchase Season Passes or tickets at the park. Please purchase your Season Pass or ticket online prior to visiting the park.

I’m a new Passholder and I have not yet visited the park to process my Season Pass. What do I need to do to before visiting?

As a new Passholder without a Season Pass card, you will need to process your Season Pass. To make this easier and contact-free, you can now handle this online.  

Simply create or login to your Valleyfair website account, click “Manage Passes”, click “ADD MY PASS” and enter the Ticket ID you received when you purchased online along with any other outstanding profile information. Once you’ve completed adding your pass, you’re all set to visit. You can even add your pass to the mobile app for quick and convenient entry into the park. 

Is there an extra charge for the Season Passholder reservation?

There is no charge for the Season Passholder reservation. And if that is the only item in your shopping cart, you will not need to enter credit card information to complete the transaction.

What happens if I cannot come on the day I booked?

If you are unable to visit the park on the selected date or on the date of your Season Pass reservation, please visit our Booking Portal to adjust your visit date. 

Can I transfer my Season Passholder reservation to someone else?

The reservation is attached to a specific Season Pass and cannot be transferred to another guest.

I am a Season Passholder, how many visits can I reserve?

If you are a Season Passholder, you may have up to three reservations at a time, two reservations for Valleyfair and one reservation for Soak City Waterpark, which includes Valleyfair.

Am I required to buy parking online?

It is not required, but it is strongly recommended that you purchase parking in advance online before visiting the park.  

Gold and Platinum Season Passes include parking so you just need to have your Season Pass available to be scanned at the parking toll booth.  

Some ticket packages include parking, so you just need to have the barcode for that package available to be scanned at the parking toll booth.  

Otherwise, please purchase a parking voucher online. One voucher is needed per car. This will be scanned at the parking toll booth. 

What are symptoms and conditions that could indicate a potential case of the coronavirus?

Any of the following symptoms that are not caused by a known chronic health condition:  

  • Fever (100.4°F / 38°C or higher)  
  • Difficulty breathing  
  • Unusual fatigue  
  • Cold or flu-like symptoms  
  • Repeated shaking/chills  
  • New loss of taste or smell  
  • Cough  
  • Muscle pain  
  • Headache  
  • Sore throat  
  • Congestion or runny nose  
  • Nausea  
  • Diarrhea  

Additionally, you could be contagious if you have been in direct contact with a close relative, roommate or neighbor who has been diagnosed with the coronavirus or been told by a health care professional or employer you may have been exposed to the coronavirus. 

Do I need to complete a health assessment questionnaire for each person in my family or group?

You do not need to complete a health assessment questionnaire prior to arriving at the park. Instead, as you approach the front gate, you will be asked to confirm that no one in your party has been exposed to or experienced any symptoms of COVID-19 within the past 10 days. If your group does not pass the health assessment, we will ask you to reschedule your visit to a different date.

If one person in my family or group has symptoms of the coronavirus, does my whole party need to stay home?

If everyone in your family or group has been exposed to the person who has symptoms, it’s best if everyone in your party stays home and you reschedule your visit.

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When You Arrive Frequently Asked Questions

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What happens if I do not have a reservation when I come to the park?

All guests will need to make a reservation prior to visiting Valleyfair or Soak City.

If you arrive at the park without a reservation, please visit the Admissions Building to inquire about availability. We will accommodate you if possible, but there is no guarantee.

Will you continue with the health screening questions?  

Yes, the health screen questionnaire will continue to be required for all guests and park associates prior to entering the park. 

Why are you discontinuing temperature checks, except where required by state or local jurisdictions?

The health and safety of our guests and associates remains our top priority. After consulting with medical experts and guidance from the Centers for Disease Control and Prevention (CDC), we have decided to discontinue temperature checks, except where required by state or local jurisdictions. The pandemic has shown temperature screening will not be completely effective because individuals who have no symptoms associated with COVID-19, or those with mild non-specific symptoms, may not realize they are infected and may pass through screening.

Why were temperature checks necessary last year at Cedar Fair parks? 

One of the things we’ve learned in this pandemic, and it’s been talked about a lot over the past year, is that a lot of people transmit the virus with no symptoms or fever. As noted above, the pandemic has shown temperature screening will not be completely effective because individuals who have no symptoms associated with COVID-19, or those with mild non-specific symptoms, may not realize they are infected and may pass through screening. As more is learned and understood about COVID-19, guidelines, and recommendations from the CDC and others have evolved.

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When You're in the Park Frequently Asked Questions

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Are all rides and attractions at Valleyfair and Soak City open?

Some areas, rides, and attractions are not conducive for social distancing and are closed for now. See the mobile app for Valleyfair’s and Soak City’s open attractions.

I’ve been fully vaccinated. Why do I have to wear a face covering?

According to the CDC, it’s important for everyone to continue using all the tools available to help stop this pandemic as we learn more about how vaccines will affect the spread of COVID-19. To protect yourself and others, CDC recommends taking precautions in public places such as wearing a face covering over your mouth and nose, staying at least 6 feet away from others, avoiding poorly ventilated spaces, and washing your hands often.

I already had COVID-19. Why do I need to wear a face covering? 

According to the CDC, it’s important for everyone to continue using all the tools available to help stop this pandemic as we learn more about how vaccines will affect the spread of COVID-19. The CDC also said it’s still evaluating reinfection risks. While relatively rare, reinfection has happened, and the virus continues to spread and develop variants, some of which have been more contagious than previous strains.

Are there exceptions to the face covering requirement?

Under provisions of the Americans with Disabilities Act (ADA) guests with medical conditions, mental health conditions, or disabilities that prohibit wearing a mask will not be required to wear one. 

How often are you cleaning and sanitizing restrooms, toilets, and sinks?

Per our normal operating guidelines and in compliance with the CDC, we are routinely cleaning and sanitizing our restrooms throughout the day.

Can I exit and re-enter the park on the same day?

You may exit and re-enter the park. You will need to obtain a re-entry voucher at the exit (we will no longer use hand stamps) and will need to go through the entry procedures again including metal detection. The health assessment completed prior to the first entry will be valid for the full day, but you will need to show your re-entry ticket to enter again.

Once I am in the park, how long can I stay?

You are welcome to stay as long as you like until the park closes for the day.

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BY VISITING THE PARK, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19

We have taken enhanced health and safety measures - for you, our other guests, and our associates. You must follow all posted instructions while visiting the park. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable.

If you are exhibiting any COVID-19-related symptoms, you should not enter or remain in the park.

Help keep each other healthy.