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What to Expect with Valleyfair's Reopening Plan

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Valleyfair Reopening Protocols

When Valleyfair reopens, we want you to have an AWESOME day and feel safe when visiting, so we developed an extensive coronavirus reopening plan – new processes and enhanced procedures throughout the park to help reduce the spread of germs. We’re all in this together and by working together you can safely and confidently enjoy the thrills, giggles, and endless smiles that only Valleyfair can deliver.

This page provides you with essential information for what you will need to do before you arrive at Valleyfair, what you’ll see and experience when you arrive, and how to make the most of your visit—safely—when you get here.

The information below is based on 2020 operating guidelines which are subject to change in partnership with local health authorities. Please continue to check this page for updates.

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Plan Ahead
All guests must plan for their visit in advance before coming to the park.


Mobile App Required
At least one member of your group must have the park mobile app on their phone.


Face Coverings Required
All guests and associates will be required to wear face coverings while in the park.


Health Screenings
Health screenings and temperature checks will be required for all guests and associates.


Hand Sanitization
Hand sanitization stations have been added throughout the park.


Use of Location Services
Enabling the Location Services feature in the park app allows us to send you real-time updates.


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Before You Leave Home

Valleyfair will open with limited capacity so you can maintain proper social distancing from other guests. To ensure that happens, you will need to plan for your visit in advance. You must also provide information about the current health of family and friends coming with you to the park. Here are details about what to do, what to pack, and what you can expect. 

You should be prepared to bring the following items with you to the park when we reopen:

  • Your Season Pass, mobile or printed tickets.
  • A face covering for each guest.
  • Contactless payment method (other than cash) such as credit card, Apple Pay, and Android Pay. 

  • A mobile phone with the Valleyfair app downloaded and "Location Services" enabled. At least one person in your group must have this, but we recommend as many guests as possible have the app downloaded to their mobile device.
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When You Arrive

Our reopening plan calls for new arrival processes to prepare everyone for a safe and successful day at the park. Here’s what you’ll see and experience when you arrive at Valleyfair:

  1. At the Valleyfair parking toll booth, we will ask you for proof of parking payment. If you do not have a parking voucher, you may pay with a cashless payment method such as a credit card, Apple Pay or Android Pay.
  2. As soon as you exit your vehicle, go ahead and put on your face covering and keep it on while at the park. Stay safe!
  3. Next, you’ll pass through a thermal screening tent where your temperature will be read. If anyone in your party has a temperature of 100.4°F / 38°C or higher, you will be directed to return home and reschedule your visit.
  4. At the gate, our Valleyfair bag policy remains in place.
  5. At our touchless turnstiles, scan your Season Pass or Daily Ticket inside the mobile app and let the fun begin!

For everyone’s safety, all associates working in the park must complete a health assessment and temperature check each day before reporting to work as well. We’re all in this together!

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When You're In the Park

You’re here and that means it’s time for AWESOME! To help you enjoy your day, here’s what you’ll see and experience inside the park. 

Helpful Reminders
The coronavirus has created a new way of life for everyone, so you’ll see lots of reminders throughout the park to:

  • Wash your hands frequently for at least 20 seconds. We have many hand sanitizer stations all through the park.

  • Avoid touching your face. 

  • A face covering is always required except while dining at a table or bench. Face coverings should completely cover the nose and mouth, and not have exhalation valves or vents, which allows virus particles to escape. All guests age 2 and older are required to wear a face covering.

  • Maintain 6’ social distance from other park guests and associates. 
  • Be in the know about all things Valleyfair with our mobile app. You can find nearby hand sanitizer stations, restrooms, open dining locations, and available attractions and rides. 
  • Use contactless forms of payment, including credit cards, Apple Pay and Android Pay.
  • For the comfort of all guests, smoking is only permitted in the parking lot.

Restrooms
Everyone knows restrooms can be a source of germs, so we want you to know we are following strict guidelines to help you have a safe experience. We are:

  • Sanitizing restrooms frequently throughout the day.
  • Deep cleaning restrooms at the end of each day.
  • Monitoring traffic within restrooms to allow for social distancing.
  • Because we’re all in this together, please make sure to wash your hands after using the restroom.

Rides and Attractions

To maintain social distancing and avoid the spread of germs, here’s what you’ll see and experience at our rides and attractions:

  • Some areas, rides and attractions are not conducive for social distancing and are closed for now. See the mobile app for Valleyfair's open attractions.
  • Wait lines for open rides and attractions will be marked for social distancing. 
  • Seats, restraints, headrests and armrests will be sanitized frequently.

Dining

We know delicious, fun food is a special part of the Valleyfair experience and we’ve got you covered. Here’s what you’ll see and experience when enjoying our scrumptious food and beverages:

  • Some dining locations will not be available. See the mobile app for open dining locations.
  • Some tables have been removed for social distancing.
  • Distancing is marked on the floor for wait lines.
  • All disposable products, including pre-wrapped utensils.
  • Plastic barriers between guests and associates. 
  • Contactless payments, including credit card, Apple Pay and Android Pay are encouraged. 

Shops, Merchandise and Games

  • Social distancing must be maintained at all of our open retail locations.  
  • It’s very important to continue wearing your face covering in these locations. 
  • Contactless payment is encouraged where possible.