Skip to Main Content

Valleyfair

Skip to Next Section

Valleyfair Wins iROC Audit Excellence Award for Second Year

Kelsey Bailey

Kelsey joined the Valleyfair team in 2017 as PR and Communications Manager. She enjoys eating endless funnel cakes, riding Renegade multiple times a day, and telling all the wonderful stories about the inner workings of Valleyfair. Twitter: @kelseymegard.

Valleyfair has won the International Ride Operator Certification Audit Excellence Award for the second year in a row. International Ride Training (IRT) announced the 2019 iROC Audit Excellence Award winners, and Valleyfair ranked among the top five parks.

The ride operators at these parks demonstrated the highest level of performance in safety, professionalism, and engagement during their 2019 unannounced iROC certification audits. "These five iROC-certified parks showed clear dedication to both guest safety and service," Patty Beazley of IRT said.

"Winning this award for the second consecutive year is testament to Valleyfair's commitment to ensuring the safety of our guests," Raul Rehnborg, Valleyfair's General Manager, said, "We are proud of our Ride Operations team and their commitment to operational excellence."

All Valleyfair ride operators complete a day of classroom training, certification, and hands-on training before advancing to the park. Valleyfair's ride operations team credits guest interaction and service to this season's high scores.

iROC certified parks submit to unannounced certification audits from IRT auditors who gauge ride operator performance on over thirty criteria each ride cycle to ensure that operators are performing at a level commensurate with their training.

"These parks should be models for the entire industry. The passion and the teamwork at these properties is evident in their front-line operator's attention to safe ride operation for every guest, every cycle." Erik Beard of IRT said.

2019 IROC Audit Excellence Award winners include Valleyfair: Shakopee, Minnesota, Cedar Point: Sandusky, Ohio, Michigan's Adventure: Muskegon, Michigan, The Park at OWA: Foley, Alabama, Morey's Piers: Wildwood, New Jersey. Valleyfair won the iROC Audit Excellence Award in 2019 for its 2018 season.

Related Topics:

Share This

Kelsey Bailey

Kelsey joined the Valleyfair team in 2017 as PR and Communications Manager. She enjoys eating endless funnel cakes, riding Renegade multiple times a day, and telling all the wonderful stories about the inner workings of Valleyfair. Twitter: @kelseymegard.

Post a Comment

Skip to Next Section

Coast to Coaster Virtual Road Trip

Take the ultimate virtual road trip this Memorial Day Weekend, a wild ride along 54,000 feet of wood, steel and fiberglass. Go coast to coast on a 10-mile wild ride on favorite coasters – wet and dry - from each Cedar Fair park across North America.
Read More

Celebrate Memorial Day Weekend at Home - Valleyfair Style!

Looking for things to do in Minneapolis this Memorial Day Weekend? Look no further! We have put together the perfect Memorial Day Weekend activity guide that will make you feel like you've spent the day at Valleyfair.
Read More

Fun Color by Number Sheets for Home Artists

Spring has certainly sprung—and honestly, it doesn’t feel like summer’s that far off—and that means the Minneapolis and Saint Paul area is craving a trip to Valleyfair. Although we can’t be together in the park right now, we’re sharing as many ways as possible to take a mental vacation to Valleyfair. Who couldn’t use a little escape right now?
Read More

Working from Home: Valleyfair Edition

We asked our team to tell us about their working from home experiences.
Read More

El Taco Mercado Pollo Taco Recipe

Last year, El Taco Mercado debuted a new menu featuring a variety of delicious street tacos. Today we are bringing one of those recipes into your house, so grab your apron and mixing bowl because it's time to make some pollo tacos.
Read More

Celebrate Mom the Valleyfair Way

It's been interesting to see all of the ideas surrounding pandemic birthday vehicle parades, and virtual happy hours… But we can't forget about Mom! So, here are some "quaran-mom-time" ideas to get Mother's Day 2020 going in the right direction.
Read More

Virtual Rides at Valleyfair

We have rounded up all our POV videos and put them in one place for your viewing pleasure. So strap in and hold on tight for a virtual ride from the comfort of your own home.
Read More

Valleyfair's NEW Spam on a Stick Recipe

In 2020, we are adding a new item to our on-a-stick line up, a Minnesota delicacy - spam.
Read More

Valleyfair's NEW Vegan Juicy Lucy Recipe

Valleyfair is known for its delicious cheeseburgers, tasty chicken tenders, and savory funnel cakes, but this year our Foods Team is adding a new menu item, a Vegan Juicy Lucy.
Read More

Construction Updates from Valleyfair

While most of the Valleyfair team is working from home, a few of our associates are still preparing the park for operation while following local and national health directives. It is your lucky day because we are going to take you behind the scenes to show you some of the construction projects that have been happening over the offseason. So strap in and enjoy this sneak peek. 
Read More