ValleyScare Conduct Policy and Guidelines

CHAPERONE POLICY

All guests ages 15 years old or younger must be accompanied by a chaperone who is at least 21 years old to be admitted to, or remain in, the park for ValleyScare. The chaperone must present a valid government-issued photo identification with date of birth at ticket entry. One (1) chaperone may accompany no more than ten (10) guests aged 15 or younger per day on Friday nights. One (1) chaperone may accompany no more than five (5) guests aged 15 or younger per day on Saturday nights. Valleyfair reserves the right to alter this ratio at any time.

Guests 16 years of age or older may be asked to present a valid government issued photo identification (Driver's license, State Issued ID Card, Passport) with date of birth at entry to verify their age. If unable to verify proof of age, guests may be denied entry into the park.

In addition, the chaperone must accompany their party during entry, remain inside the park during their visit, and be available by phone throughout their stay. Guests aged 15 years old or younger who are found inside the park unaccompanied by a chaperone will be subject to ejection. This chaperone requirement applies to all Valleyfair ticket and season passholders. 

Parents or guardians are responsible for the behavior of their minor children. Appropriate behavior and supervision are the responsibility of the parent/guardian and is always expected. The park does not assume any responsibility or liability for unattended minors. Parents/guardians may be held legally liable for all acts of the children under their care.

BAG POLICY

During ValleyScare, clear plastic bags smaller than 12” x 12” x 6” as well as non-clear wristlets or clutches no larger than 5”x 8”x 2” are allowed. All bags are subject to search prior to entry.

VALLEYFAIR CODE OF CONDUCT

Valleyfair is committed to providing a safe, comfortable, and enjoyable experience for all guests. To help us fulfill our commitment, we ask that you honor this code of conduct.

The following behaviors or acts are not permitted at ValleyScare:

• Re-entry is not permitted.
• Carrying firearms, ammunition, knives, and weapons of any kind and any other prohibited item. Valleyfair reserves the right to prohibit any items at their discretion.
• Photography or video recording inside the haunted mazes.
• Unsolicited photographing or video recording that disrupts a guest’s experience or interferes with park operations.
• Unruly or disruptive behavior that interferes with guests’ enjoyment of the park including running, the incitement of running, loitering in large groups, and blocking midways and exits.
• Fighting or physical aggression of any kind, including verbal and physical assaults.
• Acts or behavior that park management determines is a safety concern or that interrupts park operations or guests’ experience.
• Harassing/threatening behavior, sexual misconduct, or lewd behavior including inappropriate interaction with park guests or associates.
• Offensive language or gestures.
• Clothing with offensive language, obscene gestures/graphics, or nudity or clothing that does not sufficiently cover undergarments.
• Intoxication or substance impairment that results in irresponsible behavior.
• Smoking/Vaping is not permitted inside the park.
• Entering restricted areas including but not limited to ride Danger Zones and behind-the-scenes areas.
• Line Breaking- includes leaving and re-entering a line for any reason or place holding in line.
• Theft of any kind.
• Selling park tickets or soliciting and distributing literature not sponsored by the park.
• Refusing to follow verbal or printed instructions or cooperate with park personnel or security.

THEMED ATTIRE

Costume masks, face paint, or costume attire are not allowed during ValleyScare. Guests may not enter wearing trench coats or flak jackets. Attire must not represent or resemble any official Park character, disrupt regular company operations, or potentially harm another guest or associate. Attire and accessories must meet Code of Conduct dress requirements and may not be offensive or violent and may not disrupt the general safety of guests or associates.  Rides and attractions may also have additional restrictions on dress attire.

PERSONAL CONDUCT

Conduct deemed by Valleyfair to be inappropriate for the peace and good order of the park, guests, or associates, and which may adversely affect the safety of others is not permitted.  Anyone who violates the Code of Conduct may be subject to ejection without refund.

Guests are encouraged to report any violations of the Guest Code of Conduct or suspicious activity to the nearest Valleyfair associate, Security associate, or text VFSAFE TO (952) 213-1923.

Valleyfair reserves the right to revise or modify this Code of Conduct with or without notice.

Notice: Valleyfair Security personnel utilize surveillance cameras and body-worn cameras as part of their overall security program.