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Privacy Policy & Legal Information

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Privacy Policy

Updated July 11, 2013

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At Cedar Fair Entertainment Company (the “Company”), your privacy is very important to us. The purpose of this privacy policy (this “Policy”) is to describe the treatment of information provided or collected on the websites where this Policy is posted (each such website hereinafter referred to as a “Site” and all websites to which this Policy applies are collectively referred to as the “Sites”).

Information We Collect

► Creating a Profile and Using the Site

We collect and store information that you voluntarily provide to us as well as data related to your Site visit and usage. Some of the features on the Sites permit you to create a user profile by selecting a username and password and answering a security question (collectively, your “User Profile Information”). Your User Profile Information and certain other information associated with your User Profile, including, without limitation, your purchase history (see “Making Purchases Online” below), will be stored on our servers. You can request that this information be deleted at any time by contacting us at countmeout@cedarfair.com. We may require you to provide certain information to verify that it is you making the request.

This Policy does not apply to any personally identifiable information you may disclose publicly in user forums (such as chat rooms, message boards and similar web pages). We are not responsible for the actions of any third parties who collect any information users may disclose in user forums or other public areas of the Sites.

► Making Purchases Online
Many of the Sites permit you to make purchases online, such as Day Passes or Season Passes to our parks or Fast Lane Passes. In connection with your purchase, we collect and store certain information. First, in order to identify you, we ask that you provide your name, gender, date of birth, address, email and phone number. We also provide you with an opportunity to opt into receiving our newsletter (described in further detail in the section immediately following this one) or text message updates. When you make a purchase through our online store, we use a third-party credit card processor to process your credit card purchases (see “Third-Party Payment Processors” below).

Please note that in connection with the purchase of Season Passes, we require that certain personally identifiable information be provided about each individual who will be receiving a Season Pass. If you are purchasing a Season Pass for a child under the age of 13 you must either be that child’s parent or guardian, or have the permission of that child’s parent or guardian, to supply the required information.

► Signing Up For Our Newsletter
Many of our Sites provide you with an opportunity to sign up to receive updates through our newsletter. When you sign up for a newsletter, we will ask for certain personally identifiable information, such as your name, email address, phone number, date of birth, gender and street address. This information is stored by us and used to send you our newsletter. We may also use the information to contact you about other activities, events or products that we believe you may be interested in. You can opt out of receiving our newsletters at any time by clicking the “unsubscribe” link that is included in every email.

► Booking Accommodations
Certain of the Sites allow you to book accommodations at one of our hotels or resorts. To complete your reservation, we require you to provide certain information, including your, name, phone number, email address, street address and Billing Information (your “Reservation Data”). If you pay for your accommodations online or use a credit card to pay in person, we use a third-party credit card processor to process the credit card transaction (see “Third-Party Payment Processors” below). We store your Reservation Data, along with records of your communications with us and a history of your visits, in encrypted fashion on our servers. In addition, we maintain printed guest folios that include your Reservation Data, stay history and record of correspondence for a period of seven (7) years.

► Contests and Promotions
From time to time we sponsor promotions that involve two or more of our parks or locations. Information that you provide in connection with a promotion will be shared among the participating parks. Except as described in promotional materials or contest rules, the information you provide in connection with a promotion will be maintained in accordance with this Privacy Policy.

How We Use Your Information

In addition to the uses described above, we use collected information to make available and to improve our high standard of reliable services. We use such information to:

respond to inquiries or service requests and monitor such responses

provide information about and market our products or services

resolve problems

manage the Sites and assess their usage and usage of the services we provide

Disclosure of Information

We do not sell or rent personally identifiable information to third parties who are not affiliates of the Company. We share information with companies that provide public relations and marketing services for us and, from time to time, with other companies who provide information about available products or services that you may be interested in. We use non-personal information that does not permit direct association with you, or non-identifiable aggregate information about our users for our business purposes and to provide the services available through the Sites. 

We disclose information that we believe is appropriate to cooperate in investigations of fraud or other illegal or inappropriate activity or in response to a subpoena or other legal process. For example, this means that if we conduct a fraud investigation and conclude that one side has engaged in deceptive practices, we can give that person or entity’s contact information to victims who request it. If a subpoena seeks information about you, we’ll make reasonable business efforts to contact you before providing information to the party that requests it, but we cannot guarantee that we will be able to do so. 

We may disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you). As with any other business, it is possible that in the future we could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by us, including customer account information, but would continue to be bound by this Policy unless and until it is amended.

Third-Party Payment Processors

When you make a purchase through our online store, we use a third-party credit card processor to process your credit card purchases. To make this possible, your name, address, email, phone number and your credit card’s type, number, expiration date and CVC number and your order total (collectively referred to as your “Billing Information”) will be shared via secure (encrypted) means with this third-party payment processor for the sole purpose of completing your order. Please note that your Billing Information is transmitted via secure means to our third-party credit card processor and stored by such third-party credit card processor and not the Company. The third-party credit card processor’s privacy policy will apply to the information you provide on the third-party credit card processor’s web site. You hereby acknowledge and agree that the Company is not affiliated in any way with the third-party credit card processor and that we have no responsibility or liability for the services provided by such third-party credit card processor or for the third-party credit card processor’s acts or omissions. Purchasing some items, such as Season Passes, allows you to choose to pay using our “Easy Pay” method. If you choose to pay for your purchases using Easy Pay our third-party credit card processor will be required to store your credit card information for purposes of processing each of the subsequent installment payments. 

Certain Sites allow you to choose to purchase through your Paypal account, rather than through our servers. If you elect to pay using your Paypal account, the link provided will direct you out of our Site and over to Paypal’s website. Any information you provide to Paypal on its website is governed by Paypal’s user agreement and privacy policy.

Choice and Opt-Out

We provide you the opportunity to “opt-out” of having your personally identifiable information used for certain purposes when we ask for this information. For example, if you do not wish to receive marketing material from us, you can indicate your preference in the Site’s options area. 

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each communication.

Use of Cookies

This Site works with a first party cookie that collects anonymous traffic data at the Site. “Cookies” are simple text files stored on your computer for use by a browser. We may use “cookies” to assist in data collection and to track visitor Site usage and trends to help us better serve you. We use persistent cookies to make it easier for you to navigate a Site. If you reject cookies, you will still be able to view the Sites, but your ability to use some areas of the Sites will be limited. Some of our business partners and publishers (e.g., analytical tracking software providers) use cookies and tracking technologies on the Site. We have no access to or control over these cookies or tracking technologies. This Policy covers the use of cookies on the Sites and by us only and does not cover the use of cookies or tracking technologies by any such business partner.

Account Security

The security of the User Profile you create on any Site relies on your protection of your User Profile Information. You are responsible for maintaining the security of your User Profile Information, including your password and for any and all activities that occur under your account. You may not share your password with anyone. We will never ask you to send your password or other sensitive information to us in an email, though we may ask you to enter this type of information on the Site. 

Any email or other communication purporting to be from one of our Sites requesting your password or asking you to provide sensitive account information via email, should be treated as unauthorized and suspicious and should be reported to us immediately by emailing spamcontrol@cedarfair.com. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account and selecting “My Profile” to change your password and security settings and report it immediately by emailing spamcontrol@cedarfair.com.

Updating Information

You may review, correct, update or change your personally identifiable information on your account profile, including your User Profile Information, at any time. If you are unable to edit your personally identifiable information by logging into your account please contact us for assistance.

Links and Redirection to Third Party Sites

The Sites contain links to third party web sites and may redirect you to third party web sites (“Third Party Sites”). These Third Party Sites include, among others, service providers who have a relationship with the Company and social networking sites that enhance the services and products offered on the Sites. Third Party Sites are neither controlled nor endorsed by the Company. Please be aware that when you enter a Third Party Site, any information you provide, including financial information, is subject to the terms of use and privacy policy of that site.

Children’s Privacy

We recognize the need to provide particular privacy protections with respect to personal information that may be collected from children on our Sites. We do not knowingly collect personal information from children in connection with the features of our Sites without the consent of a parent or guardian. We request that all visitors under 13 to our Sites not disclose or provide any personally identifiable information. Upon notification that a child under 13 has provided us with personally identifiable information, we will delete the child’s personally identifiable information from our records.

Effective Date; Policy Changes

Each time you use a Site, the current version of the Policy will apply. When you use any Site, you should check the date of this Policy (which appears at the top of the Policy) and review any changes since the last version. Our business changes frequently and this Policy is subject to change from time to time. Unless stated otherwise, our current Policy applies to all information that we have about you. We will not materially change our policies and practices to make them less protective of your privacy without the consent of affected customers.

Governing Law

This Policy is governed by the laws of the State of Ohio, U.S.A. without giving effect to any principles of conflict of law.

Notice to California Residents

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by the Company to third parties for the third parties’ direct marketing purposes. With respect to these entities, this Policy applies only to their activities within the State of California. To make such a request, please send an email to spamcontrol@cedarfair.com. or write us:

Cedar Fair Entertainment Company 
One Cedar Point Drive 
Sandusky, Ohio 44870 
Attn: Marketing

Contact Us

To contact us with your questions or comments regarding this Policy or the information collection and dissemination practices of this Site, please email us at Marketing@cedarfair.com. 

To see the Terms of Use that apply to the Sites, see below. 

All trademarks, service marks, and other proprietary materials herein are the property of Cedar Fair, L.P. and their respective owners. All rights reserved.

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Season Pass Terms and Conditions

Updated March 1, 2017

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VALUE PASS TERMS AND CONDITIONS

A Cedar Fair L.P. Value Pass is valid only at the park from which it was issued and grants a revocable license to the registered holder for admission and use of all open rides (unless restricted by conditions which could ultimately prohibit someone from riding safely, including but not limited to height, weight, age, physical limitations such as pregnancy and heart conditions, or observed appropriate behavior), shows and attractions on any regularly-scheduled operating day of the season to the amusement park or outdoor waterpark for which it was issued.  A Value Pass is valid for only one visit per day, and a readmission hand stamp is required for same day re-entry.  This pass also does not include admission to park areas not open to the general public or requiring a separate admission fee.  Fees for parking, food, merchandise, games, pay-per-experience attractions, concerts and special events are not included.

In order to gain entry to the park, a Value Pass, with a photo of the Passholder, taken during processing, must be displayed and validated at park turnstiles. Any attempt to gain admission using a Value Pass by a guest to whom the pass was not originally issued will result in immediate confiscation of the pass without refund.  Each visit is subject to applicable park rules and restrictions.  Guests not meeting the Value Passholder qualifications for park entry will be required to upgrade.

A Value Pass is not valid for private events, park buyouts, park closing due to full capacity or special events at which an additional admission fee is charged. All operating dates and hours are subject to change without notice. All rides and attractions are subject to closings and cancellations for weather or other conditions.

A Value Pass is the property of Cedar Fair L.P. and is non-transferable, non-refundable, non-exchangeable and not valid for cash. A Value Pass may also be revoked without refund and the Passholder removed from the park for any misuse, failure to abide by applicable terms and conditions or conduct detrimental to the park, including theft of property or services, violation of Federal, State and Local laws, assisting any person to obtain unauthorized entry, violation of park rules, safety procedures, vandalism, disorderly conduct, intoxication, and possession of intoxicating liquors (except as properly purchased within the park with valid identification and used in a responsible manner), drugs or weapons.

A Value Pass ID Card is required for admission at all times.  If a Value Pass is lost, stolen or forgotten, the ID card can be replaced (only at park of issue) for a non-refundable replacement fee, or a regular park admission ticket may be purchased at full gate price.  A Value Pass may not be used in connection with any other promotional offer or ticket (except specifically designated for Value Passholders).  Unauthorized resale is prohibited. 

The registered holder of a Value Pass agrees to these and other conditions of usage, and grants Cedar Fair L.P. permission to use his or her photographic/video image in advertising, promotions or other publication without payment or compensation to the holder. Admission to all other Cedar Fair L.P. parks or waterparks is not included.  Visit www.cedarfair.com for a complete listing of all Cedar Fair L.P. parks and their locations.

Additional Terms and Conditions by location:

Valleyfair – Value Pass is not valid for admission to ValleySCARE.  No re-entry permitted on select days throughout the season.

GOLD PASS TERMS AND CONDITIONS

A Cedar Fair L.P. Gold Pass is valid only at the park from which it was issued and grants a revocable license to the registered holder for admission and use of all open rides (unless restricted by conditions which could ultimately prohibit someone from riding safely, including but not limited to height, weight, age, physical limitations such as pregnancy and heart conditions, or observed appropriate behavior), shows and attractions on any regularly-scheduled operating day of the season to the amusement park or outdoor waterpark for which it was issued.  A Gold Pass is valid for only one visit per day, and a readmission hand stamp is required for same day re-entry.  This pass also does not include admission to park areas not open to the general public or requiring a separate admission fee.  Fees for parking, food, merchandise, games, pay-per-experience attractions, concerts and special events are not included, unless specifically noted at the end of these terms and conditions on a park by park basis.

In order to gain entry to the park, a Gold Pass, with a photo of the Passholder, taken during processing, must be displayed and validated at park turnstiles. Any attempt to gain admission using a Gold Pass by a guest to whom the pass was not originally issued will result in immediate confiscation of the pass without refund.  Each visit is subject to applicable park rules and restrictions.  Guests not meeting the Gold Passholder qualifications for park entry will be required to upgrade.

A Gold Pass is not valid for private events, park buyouts, park closing due to full capacity or special events at which an additional admission fee is charged. All operating dates and hours are subject to change without notice. All rides and attractions are subject to closings and cancellations for weather or other conditions.

A Gold Pass is the property of Cedar Fair L.P.  and is non-transferable, non-refundable, non-exchangeable and not valid for cash. A Gold Pass may also be revoked without refund and the Passholder removed from the park for any misuse, failure to abide by applicable terms and conditions or conduct detrimental to the park, including theft of property or services, violation of Federal, State and Local laws, assisting any person to obtain unauthorized entry, violation of park rules, safety procedures, vandalism, disorderly conduct, intoxication, and possession of intoxicating liquors (except as properly purchased within the park with valid identification and used in a responsible manner), drugs or weapons.

A Gold Pass ID Card is required for admission at all times.  If a Gold Pass is lost, stolen or forgotten, the ID card can be replaced (only at park of issue) for a non-refundable replacement fee, or a regular park admission ticket may be purchased at full gate price.  A Gold Pass may not be used in connection with any other promotional offer or ticket (except specifically designated for Gold Passholders).  Unauthorized resale is prohibited. 

The registered holder of a Gold Pass agrees to these and other conditions of usage, and grants Cedar Fair L.P.  permission to use his or her photographic/video image in advertising, promotions or other publication without payment or compensation to the holder. Admission to all other Cedar Fair L.P. parks or waterparks is not included.  Visit www.cedarfair.com for a complete listing of all Cedar Fair L.P. parks and their locations.

Additional Terms and Conditions by location:

California’s Great America - Gold Pass not valid for Gilroy Gardens Holiday Lights. 

Dorney Park – It is agreed between the Passholder and Cedar Fair L.P. that in further consideration of your admission to Dorney Park & Wildwater Kingdom that all claims for injury or loss allegedly incurred or caused while on the premises of Dorney Park & Wildwater Kingdom shall be raised and pursued only in the court of Common Pleas of Lehigh County, Pennsylvania.

Knott’s Berry Farm/Soak City – A Gold Pass purchased at either Knott’s Berry Farm or Soak City Orange County is valid for entry at both of these locations.  Gold Pass is not valid for admission to Knott’s Scary Farm.

Valleyfair – No re-entry after 7pm is permitted during Halloween Haunt or on select days throughout the season.

Gold Pass entitles the Passholder to complimentary parking ONLY at the park from which it was issued at the following Cedar Fair L.P. amusement parks; however, the registered Passholder must be present in the vehicle:

Carowinds
Dorney Park
California's Great America
Kings Island
Kings Dominion
Valleyfair
Worlds of Fun

PLATINUM PASS TERMS AND CONDITIONS

A Cedar Fair L.P. Platinum Pass grants the registered holder admission to any Cedar Fair L.P. amusement park or outdoor waterpark and use of all open rides (by conditions which could ultimately prohibit someone from riding safely, including but not limited to height, weight, age, physical limitations such as pregnancy and heart conditions, or observed appropriate behavior), shows and attractions on any regularly‑scheduled operating day of the season for which it was issued. A Platinum Pass is valid for one park visit per day, and is also valid for free parking at all parks (except Gilroy Gardens), the registered Passholder must be present in the vehicle. This pass is valid for only one visit per day, and a readmission hand stamp is required for same day re-entry.  Fees for food, merchandise, games, pay-per-experience attractions, concerts and special events are not included.

In order to gain entry to a Cedar Fair Park, a Platinum Pass, with a photo of the Passholder, taken during processing, must be displayed and validated at park turnstiles. Any attempt to gain admission using a Platinum Pass by a guest to whom the pass was not originally issued will result in immediate confiscation of the pass without refund.  Each visit is subject to applicable park rules and restrictions.  Guests not meeting the Passholder qualifications will be required to upgrade.

A Platinum Pass is not valid at Castaway Bay, private events, park buyouts, park closing due to full capacity or special events at which an additional admission fee is charged. All operating dates and hours are subject to change without notice. All rides and attractions are subject to closings and cancellations for weather or other conditions. A Platinum Pass is not valid for admission to Knott’s Scary Farm or Canada’s Wonderland Halloween Haunt.

A Platinum Pass is the property of Cedar Fair L.P. and is non-transferable, non-refundable, non-exchangeable and not valid for cash. A Platinum Pass may also be revoked without refund and the Passholder removed from the park for any misuse, failure to abide by applicable terms and conditions or conduct detrimental to the park, including theft of property or services, violation of Federal, State and Local laws, assisting any person to obtain unauthorized entry, violation of park rules, safety procedures, vandalism, disorderly conduct, intoxication, and possession of intoxicating liquors (except as properly purchased within the park with valid identification and used in a responsible manner), drugs or weapons.

A Platinum Pass may not be used in connection with any other promotional offer or ticket (except specifically designated for Platinum Passholders).

A Platinum Pass ID Card is required for admission at all times.  If a Platinum Pass is lost, stolen or forgotten, the ID card can be replaced (only at park of issue) for a non-refundable replacement fee, or a regular park admission ticket may be purchased at full gate price. Unauthorized resale is prohibited. 

The registered holder of a Platinum Pass agrees to these and other conditions of usage, and grants Cedar Fair L.P. permission to use his or her photographic/video image in advertising, promotions or other publication without payment or compensation to the pass holder. Visit www.cedarfair.com for a complete listing of all Cedar Fair L.P. parks and their locations.

Additional Terms and Conditions by location:

California’s Great America – Platinum Pass is valid only for admission any regular scheduled operating day.

Dorney Park – It is agreed between the Passholder and Cedar Fair L.P. that in further consideration of your admission to Dorney Park & Wildwater Kingdom that all claims for injury or loss allegedly incurred or caused while on the premises of Dorney Park & Wildwater Kingdom shall be raised and pursued only in the court of Common Pleas of Lehigh County, Pennsylvania.

PRE-K PASS TERMS AND CONDITIONS

A Cedar Fair L.P. Pre-K Pass is valid only at Kings Dominion and grants a revocable license to the registered holder for admission and use of all open rides (unless restricted by conditions which could ultimately prohibit someone from riding safely, including but not limited to height, weight, age, physical limitations such as pregnancy and heart conditions, or observed appropriate behavior), shows and attractions on any regularly-scheduled operating day of the season to the amusement park or outdoor waterpark for which it was issued. A Pre-K Pass is valid for only one visit per day, and a readmission hand stamp is required for same day re-entry. This pass also does not include admission to park areas not open to the general public or requiring a separate admission fee. Fees for parking, food, merchandise, games, pay-per-experience attractions, concerts and special events are not included. 

In order to gain entry, a Pre-K Pass, with a photo of the Passholder, taken during processing, must be displayed and validated at park turnstiles. Any attempt to gain admission using a Pre-K Pass by a guest to whom the pass was not originally issued will result in immediate confiscation of the pass. Each visit is subject to applicable park rules and restrictions. 

A Pre-K Pass is not valid for private events, park buyouts, park closing due to full capacity or special events at which an additional admission fee is charged. All operating dates and hours are subject to change without notice. All rides and attractions are subject to closings and cancellations for weather or other conditions. 

A Pre-K Pass is the property of Cedar Fair L.P. and is non-transferable, non-exchangeable and not valid for cash. A Pre-K Pass may also be revoked without refund and the Passholder removed from the park for any misuse, failure to abide by applicable terms and conditions or conduct detrimental to the park, including theft of property or services, violation of Federal, State and Local laws, assisting any person to obtain unauthorized entry, violation of park rules, safety procedures, vandalism, disorderly conduct. 

A Pre-K Pass ID Card is required for admission at all times. If a Pre-K Pass is lost, stolen or forgotten, the ID card can be replaced (only at Kings Dominion) or a regular park admission ticket may be purchased at full gate price. A Pre-K Pass may not be used in connection with any other promotional offer or ticket. Unauthorized resale or transfer is prohibited. 

The registered holder of a Pre-K Pass agrees to these and other conditions of usage, and grants Cedar Fair L.P. permission to use his or her photographic/video image in advertising, promotions or other publication without payment or compensation to the holder. Admission to all other Cedar Fair L.P. parks or waterparks is not included. Visit www.cedarfair.com for a complete listing of all Cedar Fair L.P. parks and their locations. 

Additional Terms and Conditions by location:
Kings Dominion – Valid only for admission any regular scheduled operating day. Additional benefits limited to access to Dino’s. The offer is NOT available at the Kings Dominion front gate. You must register online at kingsdominion.com before you get to the park. You will receive the Pre-K Pass at the front gate pass processing center once proper identification is shown proving your child’s date of birth. Examples of valid identification are an original birth certificate or travel passport.

Valleyfair – Valid only for admission any regular scheduled operating day. Additional benefits limited to access to Dino’s. The offer is NOT available at the Valleyfair front gate. You must register online at valleyfair.com before you get to the park. You will receive the Pre-K Pass at the front gate pass processing center once proper identification is shown proving your child’s date of birth. Examples of valid identification are an original birth certificate or travel passport.

Worlds of Fun – Valid only for admission any regular scheduled operating day. Additional benefits limited to access to Dino’s. The offer is NOT available at the Worlds of Fun front gate. You must register online at worldsoffun.com before you get to the park. You will receive the Pre-K Pass at the front gate pass processing center once proper identification is shown proving your child’s date of birth. Examples of valid identification are an original birth certificate or travel passport.