Accessibility
First and foremost, Valleyfair is about fun. Fun for everyone! Here you'll find everything you need to know about navigating and enjoying the park and all of its experiences for those with disabilities. And if you can't find the answers here, feel free to download our Guest Accessibility Guide, contact us, or stop by Guest Services.
We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans With Disabilities Act (ADA). We hope that this Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Valleyfair Employee.
We are proud of our reputation for providing reasonable accommodations to Guests with disabilities through our Attraction Accessibility Program. To provide equal access for all Guests, we have developed a program that allows Guests with mobility restrictions or cognitive impairments to access attractions.
Information about where Guests access the ride is posted on each attraction's Safety Guide sign. All Guests are required to meet all riding requirements for every attraction, including height and health restrictions to safely ride/participate.
The following procedures apply to Guests who wish to participate in our Attraction Accessibility Program:
Guests with mobility restrictions or cognitive impairments who request reasonable accommodations are encouraged to obtain the IBCCES Accessibility Card (IAC) by registering at IBCCES Accessibility Card or via the Accessibility Card mobile App. Once a Guest has filled out the online application and uploaded necessary documentation into a secure online portal, they will be able to access their digital Accessibility Card. Guests will present the IBCCES Accessibility Card to Guest Services upon their arrival at the park to express their accommodation needs. Some questions are asked to ensure that the Guest has the required physical criteria in order to safely experience attractions. Following that conversation, the Guest Services Associate will provide the details needed to participate in the program.
Valleyfair's Attraction Accessibility Program is designed to provide equal access to all Guests and does not provide immediate boarding on to attractions.
Note: Only IBCCES can issue the IBCCES Accessibility Card, and not Valleyfair.
For a complete listing of guidelines, please download our Guest Accessibility Guide.
Braille and large print copies of the Guest Accessibility Guide are available at Guest Services There are a limited number of guides available on a first-come, first-served basis.
If requested at least 1 week in advance, Valleyfair will provide American Sign Language (ASL) Interpretation for live shows featured at our live entertainment venues.
To request ASL Interpretation services, please complete the request form. Upon arrival at the park, please check in with Guest Services to review our show schedule and determine your preferred showtimes and selections.
White Canes can be used to access many of our attractions. White Canes may need to be collapsed and safely secured, stored or left with a non-rider on attractions where they could be a hazard.
Valleyfair offers a Quiet Room located at the Family Care Center in Planet Snoopy, for family members or caregivers to take a break and reduce sensory stimulation. Additionally, there are sensory features provided for Guest use.
Guests with casts and braces will be restricted from riding rides where the cast or brace will not fit safely inside the ride unit or where it will present a hazard to the Guest or others or where it is prohibited by the manufacturer of the attraction. Guests with full arm (elbow restricted) and full leg (knee restricted) casts or braces are restricted from MOST rides and water slides at Soak City. We suggest you delay your visit until the cast is removed. Casts of any kind are not permitted on Renegade and Delirious.
Please refer to the Guest Accessibility Guide for further information regarding casts and braces.
Guests with any type of prosthesis should not ride unless they can ensure the device is properly secured and will remain in place during the ride. If there is any concern of the prosthesis becoming dislodged during the ride, Guests should visit Guest Services for assistance. Braces with exposed metal parts are not permitted on the water slides in Soak City.
Guests with any type of prosthesis should not ride Charlie Brown’s Wind-Up, Power Tower, or Xtreme Swing unless they can ensure the device is properly secured and will remain in place during the ride. All riders must be able to maintain the proper riding positioning.
Guests with leg prostheses above the knee are not permitted to ride Xtreme Swing.
Guests with any prosthesis are not permitted to ride Delirious and North Star per the manufacturer's requirement
Service animals are welcome at Valleyfair. A service animal is defined as a dog that has been individually trained to perform tasks for a person with disabilities. Service animals must be controlled with a restraining device and must display appropriate behavior at all times while on our property. There is a limit of one service animal per Guest. A relief area is located next to Cosmic Coaster.
Due to the nature of most rides, service animals must remain with a non-riding member of your party. We are not permitted to take control of your service animal. Guests may take advantage of our Rider Swap policy for staying with the service animal. Service animals may be taken on the Carousel, Minnesota River Valley Railroad, Deep Sea Divers, Ferris Wheel, Peanuts Road Rally, and Antique Autos (back row only). Service animals may also accompany a guest when participating in PEANUTS™ Playhouse.. Service animals must be leashed, under the owner's control, fit on the floor of the ride vehicle, and seated on the floor, not the ride seat. Service animals are not permitted in water attractions, wet decks, wading pools, or lazy rivers. Visit Guest Services or refer to our Guest Accessibility Guide for more information.